{"id":1412,"date":"2026-06-09T04:33:30","date_gmt":"2026-06-09T04:33:30","guid":{"rendered":"https:\/\/arizonamovinginsider.com\/?p=1412"},"modified":"2026-06-09T04:33:30","modified_gmt":"2026-06-09T04:33:30","slug":"dealing-with-a-bad-contractor-heres-what-you-need-to-know-before-the-roc-visits","status":"publish","type":"post","link":"https:\/\/arizonamovinginsider.com\/?p=1412","title":{"rendered":"Dealing with a bad contractor? Here’s what you need to know before the ROC visits"},"content":{"rendered":"
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A Chandler woman’s frustration with a contractor who demanded payment for subpar work is shining a light on what homeowners should do when they find themselves in a similar situation.<\/p>\n

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Kimberly, a Chandler resident, came out to our On the Road with Let ABC15 Know event on June 2nd at Glendale Community College. She says she hired a contractor to repair water damage in her home, but she was not satisfied with the results.<\/p>\n

“I had a contractor out, and I am not happy with their service. They’re demanding that they get paid, but the work isn’t up to par,” Kimberly explained.<\/p>\n

Kimberly filed a report with the Arizona Registrar of Contractors, but she says she was unsure of how to handle the inspection process once ROC investigators came to her home.<\/p>\n

“I just want to ask the right questions to get what I want done and have them understand why it’s not acceptable,” Kimberly said.<\/p>\n

Here are key steps homeowners should take after filing a complaint with the ROC:<\/p>\n