Arizona Registrar of Contractors director calls for escalating penalties, higher recovery fund caps
admin The Arizona Registrar of Contractors is on track to receive 8,000 complaints this year, but the agency lacks real enforcement…
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Arizona ROC director discusses handling of complaints against Scottsdale company Sun State Pools
The Arizona Attorney General's Office has opened a criminal investigation into Sun State Pools after multiple customers say the business…
WATCH: Better Business Bureau hosts 9th annual Industrious Women’s Summit
Nearly 200 women from across the community gathered for the 9th annual Better Business Bureau Industrious Women's Summit, a day…
On the Road with Let ABC15 Know celebrates 10 years of free consumer help at Tempe Marketplace
This fall, the Let ABC15 Know team will celebrate 10 years of bringing free consumer help to the community through…
Car buying survey: Most consumers don’t trust dealerships to be honest about pricing
A survey reveals car shopping is one of the most dreaded consumer transactions, and consumer watchdog Teresa Murray says the…
Let ABC15 Know volunteers help Valley residents resolve delivery, billing, and refund disputes
Three Valley residents turned to the Let ABC15 Know team for help with their consumer complaints — and all three…
Sun State Pools fallout: Contractor and customers push Arizona ROC to improve investigation process
A local pool contractor who has taken over unfinished Sun State Pools projects says the Arizona Registrar of Contractors needs…
Cancelling an EōS Fitness membership became a six-month ordeal for Valley woman
A Valley woman thought cancelling her EōS Fitness gym membership would be simple. Six months later, she was still fighting…
Valley roofing company replaces grandmother’s roof after Let ABC15 Know investigation
A Valley roofing company replaced a Glendale's grandmother's roof for free after a Let ABC15 Know investigation exposed how a…
Glendale senior thought she was getting a maintenance-free yard. Now weeds are growing through her turf.
Diane hired Artificial Grass Masters after her daughter used the company, but weeks after installation, grass and weeds began growing…